“DONE FOR YOU” CUSTOMER SERVICE
Stop Spending Hours on the Phone With Your Customers – Let PawCare Handle Customer Interactions
Experience unparalleled customer service with PawCare’s Concierge Customer Service. Our dedicated team is here to take calls on behalf of groomers, manage appointments, and foster meaningful relationships with customers. Groomers can now focus on what they do best – providing exceptional pet care – while our expert team handles the rest, ensuring a seamless and stress-free experience for both groomers and pet parents.
Effortless Appointment Booking via the Phone
PawCare’s Concierge Customer Service takes the hassle out of appointment booking. Our dedicated team handles calls, answers inquiries, and ensures that pet parents can effortlessly schedule appointments, creating a streamlined and convenient experience.
Personalized Customer Interaction
Foster meaningful relationships with pet parents. Our dedicated customer service team engages with customers in a friendly and professional manner, ensuring that each interaction is personalized and reflective of the high standards set by your grooming business.
Build lasting relationships with pet parents. Our customer service team goes beyond appointment management, actively nurturing customer relationships. From addressing inquiries to providing information about services, we ensure a positive and informative experience for pet parents.
Manage Cancellations and Re-Schedules With Your Own Customer Team
Entrust appointment management to the experts. PawCare’s Concierge Customer Service team excels in efficiently managing schedules, ensuring accurate bookings, and handling any changes or cancellations, providing groomers with peace of mind.
24/7 Bookings and Appointment Management Whether Over the Phone or Online
Enjoy the convenience of round-the-clock bookings, whether over the phone or online, with PawCare’s comprehensive feature. Empower pet parents to schedule appointments at their convenience, day or night, ensuring accessibility and flexibility to accommodate busy schedules and maximize booking opportunities.
Your Own Dedicated Customer Service Rep Assigned to you
Experience exceptional support with PawCare’s “Personalized Customer Service Representative” feature. Enjoy the benefits of having your dedicated representative who understands your grooming business’s unique needs and provides tailored assistance and support, ensuring a seamless experience and peace of mind.
Meet Mike, our friendly General Manager in Chicago, who is ready to work with you to ensure your success!
GET STARTED WITH PAWCARE
READY TO GET MORE BOOKINGS, MANAGE YOUR BUSINESS MORE EFFICIENTLY AND GET PAID?
